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Thread: Credit Card Crooks!

  1. #1
    Mammals fear me woundedyak's Avatar
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    Credit Card Crooks!

    I've had a card with citi bank for 8yrs with a 5k limit at 7%. And I'm proud to say I have never been late or missed a payment. I just found out that they jacked my rate up to 14% with no noticed. Since they did that it maxed the card out and they had the balls to hit with over the limit fees and additional penalties. I gave them a call and got nowhere fast. I admit, I didn't handle it in the most mature way. I've been laid off twice in the last year and taken a 60% paycut. And the way things are looking I might be adding a 3rd time to the list.There is no more fat in the budget to trim to make this payment. So,knowing RDC has some of the smartest and most creative men and women on the planet. I was wondering if anyone has ever contested this and won. The rep I spoke with made me feel like not even an act of God is going to change this. If anyone has any victory stories or tips. I would love to hear them!

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  3. #2
    Ace Mechanic FlyHiFlyLo's Avatar
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    Re: Credit Card Crooks!

    Quote Originally Posted by woundedyak View Post
    I've had a card with citi bank for 8yrs with a 5k limit at 7%. And I'm proud to say I have never been late or missed a payment. I just found out that they jacked my rate up to 14% with no noticed. Since they did that it maxed the card out and they had the balls to hit with over the limit fees and additional penalties. I gave them a call and got nowhere fast. I admit, I didn't handle it in the most mature way. I've been laid off twice in the last year and taken a 60% paycut. And the way things are looking I might be adding a 3rd time to the list.There is no more fat in the budget to trim to make this payment. So,knowing RDC has some of the smartest and most creative men and women on the planet. I was wondering if anyone has ever contested this and won. The rep I spoke with made me feel like not even an act of God is going to change this. If anyone has any victory stories or tips. I would love to hear them!

    Have them show the contract where you agreed to the 14% rate. Or even have them show you where did any charges after the new rate increase.
    Quote Originally Posted by Mark_Miller View Post
    what a dick
    Quote Originally Posted by TT#54 View Post
    Dicks.

  4. #3
    What A Joke
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    Re: Credit Card Crooks!

    You dont have to agree to any rate changes, they can change them whenever they want. They send you a small paper in with one of your statements saying it will go up. 99% of the people wont even see it or take time to read it because it just looks like a bunch of junk. Your choices are either pay it off and close the account or be at 14%. Sucks but thats the way it works and why so many new laws are trying to be passed against it.

    You might be able to find a new card that will offer you a low rate on a balance transfer and then you can just transfer it to a new card. There are some cards that will offer a super low transfer rate and then a high purchase rate so basically just find one of those to transfer it onto and never use it for purchases.

  5. #4
    Ace Mechanic FlyHiFlyLo's Avatar
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    Re: Credit Card Crooks!

    Quote Originally Posted by fishd00d View Post
    You dont have to agree to any rate changes, they can change them whenever they want. They send you a small paper in with one of your statements saying it will go up. 99% of the people wont even see it or take time to read it because it just looks like a bunch of junk. Your choices are either pay it off and close the account or be at 14%. Sucks but thats the way it works and why so many new laws are trying to be passed against it.

    You might be able to find a new card that will offer you a low rate on a balance transfer and then you can just transfer it to a new card. There are some cards that will offer a super low transfer rate and then a high purchase rate so basically just find one of those to transfer it onto and never use it for purchases.

    Yeah Discover just offered me a 25K card with balance transfers 0% for 3 years. Discover is sucking wind.
    Quote Originally Posted by Mark_Miller View Post
    what a dick
    Quote Originally Posted by TT#54 View Post
    Dicks.

  6. #5
    Forum Junkie Vtr_Racing's Avatar
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    Re: Credit Card Crooks!

    More credit card crookedness. Who said all you have to do is be responsible and pay your bill on time and you wont get screwed!
    How to Blow Your Credit Limit -- Without Spending
    by Kelli B. Grant
    Thursday, March 12, 2009
    provided by

    If you haven't had the credit limit cut on your credit card recently, count yourself lucky. Risk-averse card issuers are getting slash happy. And while many cardholders gripe that such cuts slice razor-close to their balance amounts, for an unfortunate few the cuts go far deeper: below what they currently owe.

    Under different circumstances, David Chaplin-Loebell wouldn't have minded that American Express cut his unlimited credit line to just $5,000. Except that when AmEx reduced his line in October, he had an outstanding balance of $10,000. "I found out by having a business purchase declined," he says. Repeated calls to AmEx failed to yield an answer about why the cut was made. Chaplin-Loebell, who lives in Philadelphia, is now paying the balance under his regular card terms, and presumes the line will free up for new purchases once he's below the limit. "For now, they've essentially frozen the account," he says, leaving him to juggle business expenses on his personal cards. American Express did not respond to requests for comment.



    Nasty as it may be, the practice of cutting credit lines below the balance is legal -- at least, for now, says Chi Chi Wu, a staff attorney for the National Consumer Law Center, a consumer advocacy group. Federal Reserve rules requiring lenders to give cardholders 45 days notice before reducing a credit line to the point that it would trigger penalties won't go into effect until July 2010. "[Until] then, there are no federal protections," says Wu.

    Congress is also hoping to rein in unscrupulous credit-card practices. In February, Sen. Chris Dodd (D., Conn.), chairman of the U.S. Senate Committee on Banking, Housing and Urban Affairs, reintroduced the Credit CARD Act, which among other things, offers cardholder protections like the ability to pay under the existing terms if an account is closed and requiring issuers to lower penalty rates within six months once a cardholder gets back on track with payments. Earlier this month, the House Committee on Financial Services chairman Barney Frank, announced a series of four hearings that will include discussions about credit card reform.

    SmartMoney.com contacted both committees to see if they were aware of issuers' practice of cutting credit lines below balances, and if they planned to address it in upcoming hearings. Neither responded to requests for comment.

    The motivation among issuers to make such deep cuts that they plunge below a cardholder's balance amount isn't very clear. Usually, issuers cut credit lines to reduce outstanding liabilities -- they sometimes may even chase the balance on riskier accounts with further limit cuts as cardholders pay down debts, explains Bill Carcache, an analyst with investment bank Fox-Pitt Kelton. But cutting below the balance doesn't reduce an issuer's liability: The cardholder still owes the outstanding debt.

    More from Yahoo! Finance:

    • The Economy: Why It Feels Even Worse

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    • Card Issuers: Our Rewards Cards Aren't So Rewarding

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    Visit the Banking & Budgeting Center

    One possibility is that this is yet another attempt by card issuers to get consumers to close their accounts (while bringing in a little fee income in the short term), says Dennis Moroney, research director and senior analyst for consulting firm Tower Group. "I can't rationalize in my mind what other motivation there would be," he says.

    Paul Pensabene of Saratoga Springs, N.Y., received a statement from HSBC on Dec. 8 that said he had a $359.99 balance and remaining available credit of $8,640. But when he went online to pay the bill several days later, his online account showed that same balance put him over his newly-reduced credit line of $300. And that didn't include the $35 over-limit fee. Pensabene grappled with customer service until they agreed to remove the fee, and then paid the balance in full. "All I could think was, 'Good lord, what if this is happening to someone that couldn't pay their balance off in one shot?'" he says. "They'd end up in default with these fees piling up."

    HSBC declined to comment on individual cardholder accounts. Spokeswoman Cindy Savio says the issuer has tightened its credit standards based on the economy. "As we have previously stated, in an effort to reduce credit risk and refine strategies for our card business, we have tightened credit standards, reduced or canceled higher risk credit lines, and closed a number of inactive accounts," she says.

    While the fees, frozen accounts and default interest rates resulting from credit-line cuts can sting your finances, they can do some serious long-term damage to your credit score. Your credit utilization ratio -- the total amount of debt you owe in relation to the amount of credit available to you -- accounts for roughly 30% of your score. A credit line cut has the potential to decrease your score by 50 points or more if you don't have much other available credit, says Craig Watts, spokesman for FICO, the company that calculates and issues the credit score that most lenders use.

    Even cuts that are close to the balance have the potential to devastate if they're not caught quickly. Luckily for Carol Gressett of Decatur, Miss., she noticed the reduction in her Discover-branded Sam's Club card limit just days after it happened. The limit was cut to within $100 of her $3,000 balance. The official letter notifying her of the reduction arrived three weeks later. "We could easily have gone over if I hadn't been paying attention," she says.

    (A Discover spokesperson says GE Money issues the cards, and so is responsible for managing credit lines. GE Money did not respond to requests for comment.)

    Copyrighted, SmartMoney.com. All Rights Reserved
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  7. #6
    RDC Addicted M_Solms's Avatar
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    Re: Credit Card Crooks!

    Everyone just needs to remember how they were treated by all these people when they come crawling back in a year or two and don't use them if you can keep from it.

    Here in the high desert area we use to be at the mercy of a cable company that treated it's customers like crap and made it clear they didn't care.

    Then Dish network and Direct tv showed up and the cable company was scrambling to try to keep customers.

  8. #7
    Forum Junkie Vtr_Racing's Avatar
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    Re: Credit Card Crooks!

    Quote Originally Posted by mark@PhotoAhead View Post
    Everyone just needs to remember how they were treated by all these people when they come crawling back in a year or two and don't use them if you can keep from it.
    Oh heck yeah! Like an elephant.
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  9. #8
    Forum Junkie Alex Paterson's Avatar
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    Re: Credit Card Crooks!

    I too am done with Citi...They are a big game in the money business but I will not use them again in the future. They did this to me but luckily I was able to go elsewhere (Advanta) so...F' Citi to the 10th degree!

    I feel for you!

    You can close the account and they will lock your rate at the lower amount. You could do this until you can find a better alternative.

    -Alex

  10. #9
    RDC Addicted Cadwell's Avatar
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    Re: Credit Card Crooks!

    I got screwed over by American Express and will never go back to them. After being a loyal on time customer for over 6 years they just up and canceled me right after I paid off my card!
    My quote from the baja1000 thread.....
    Robby never rolls.......the earth just rotated due to how much horsepower he has.

  11. #10
    Mammals fear me woundedyak's Avatar
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    Re: Credit Card Crooks!

    Quote Originally Posted by Alex Paterson View Post
    I too am done with Citi...They are a big game in the money business but I will not use them again in the future. They did this to me but luckily I was able to go elsewhere (Advanta) so...F' Citi to the 10th degree!

    I feel for you!

    You can close the account and they will lock your rate at the lower amount. You could do this until you can find a better alternative.

    -Alex
    I closed the card out at the normal rate. They gave me three years to pay it off which is plenty. Crooks none the less.

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