interesting business practice at HOWE performance.......

[BANNED4LIFE]

I have BOUGHT ALL my power steering stuff for 20 years from howe performance....ive built 10+ BRAND NEW trucks in the last 3 years using THIER products EXCLUSIVELY.....about a month ago I called to get a $1000 trophytruck ps pump and they didn't have any available and didn't know when they would be available.....I then had to call one of their competitors to get one AS I NEEDED IT TO RACE THE MINT 400.......I call today to order a $1400+ part and now im being charged RETAIL instead of my usual "distributer" pricing!!!!! .....and was told by the "boss" there, not jeff, that my "new" pricing is due to the fact that I bought a part from their competitor.......WTF?????...... with their latest nonstop component FAILURES on bryces truck and other top guys, do you think this is a great time to be SCREWING AROUND LOYAL CUSTOMERS??? what do you guys think???? BTW, YES , these are the FACTS.....

 

[pdailey]

 

[1450-ranger]

Take your business elsewhere

 

[MADMILLER]

Just like when we sent our perfect working parts to them for a basic rebuild and they send back two bags full of parts saying we need all new and they are bad..Funny thing is pss is going to rebuild those "bad parts"

 

[A&SCHASE1]

Same thing happened to me on a ps pump. In a bag completely taken apart because it has 2 much wear. Who is pss? Another company?


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[JWK Motorsports]

howe absurd!

 

[M.Harvey1600]

Same thing happened to me on a ps pump. In a bag completely taken apart because it has 2 much wear. Who is pss? Another company?


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Power Steering Solution
Charlie
661-904-3226

 

[pdailey]

Same thing happened to me on a ps pump. In a bag completely taken apart because it has 2 much wear. Who is pss? Another company?


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Power Steering Solutions.

 

[RYAN COHEE]

Lee power steering has closed up shop from what I hearing


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[A&SCHASE1]

Thx


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[BigBlue&Goldie]

Just like when we sent our perfect working parts to them for a basic rebuild and they send back two bags full of parts saying we need all new and they are bad..Funny thing is pss is going to rebuild those "bad parts"

Same thing happened to me on a ps pump. In a bag completely taken apart because it has 2 much wear. Who is pss? Another company?


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My experience as well......bag of parts and an over the top rebuild bill.

 

[Blood Eagle]

I see this thread getting..... steered in the wrong direction

 

[Sheaco]

bump the steering thread.....or is that................bumped?

 

[MarkAcunaOffRoad]

Try the ADS guys down in Tucson. We took our rack to them and it was a fast turnaround. Keep your racing $$$$ in AZ.


Mark Acuña
Mark Acuña Off Road Racing

 

[green787]

HOW many minutes till Howe chimes in, and we all get to die laughing??? @ Pete, because he obviously screwed up somehow.....???

 

[DanMcMillin]

I have BOUGHT ALL my power steering stuff for 20 years from howe performance....ive built 10+ BRAND NEW trucks in the last 3 years using THIER products EXCLUSIVELY.....about a month ago I called to get a $1000 trophytruck ps pump and they didn't have any available and didn't know when they would be available.....I then had to call one of their competitors to get one AS I NEEDED IT TO RACE THE MINT 400.......I call today to order a $1400+ part and now im being charged RETAIL instead of my usual "distributer" pricing!!!!! .....and was told by the "boss" there, not jeff, that my "new" pricing is due to the fact that I bought a part from their competitor.......WTF?????...... with their latest nonstop component FAILURES on bryces truck and other top guys, do you think this is a great time to be SCREWING AROUND LOYAL CUSTOMERS??? what do you guys think???? BTW, YES , these are the FACTS.....

 

[redline]

View attachment 168188 View attachment 168189

Hmmmm seems that you dont undrstand that facts and timelines are just an illusion of reality all up for interpretation Dan

 

[M.Harvey1600]

Power Steering Solution
Charlie
661-904-3226

Power steering solution
Charlie Hutchison
Work #(951) 689-7470

Call this # instead.


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[BANNED4LIFE]

View attachment 168188 View attachment 168189

EXACTLY!!!! AFTER sending in WORKING units; many times before and getting the stuff back in a bag (like SEVERAL others on here) I learned to keep good working stuff as spares instead of sending to Howe to get back a USELESS bag of parts......I then got help from Charlie to reassemble them myself .....if Howe doesn't need thousands and thousands a year in business from me then that is a choice THEY MADE.....seems STUPID to me but wtf do I know....

 

[Rory]

Sorry to hear about your issues with Howe. I have been dealing with Jeff since 2000 and every car I've run (TT Killer, 4 seater, 12 car, DirTrix and Challenger IV) have all run on Howe Performance steering components without issue. I'm pretty sure every company at some point has had issues with someone about something....some of it their fault, some of it customers fault. hope you get it figured out soon Pete, we'll see you at NORRA!