I manage mechanics and one time throughout the years there were 2 that didn’t get along. It makes for a really negative work environment and comes down to the people who dislike each other are too big of pussies to squash it on their own and are relying on management to make it happen. So the bottom line is someone’s probably got to go. The guys I had who hated each other fed off of their hatred of one another and constantly tried to out do the other. Production was never higher. But even the net positive for my situation was always a struggle with the employees who hated each other. It sucks for you as you inherited the situation but poor communication is likely what led to it. There may even be one guy who is the “problem” and has affected the entire shop. So be super engaged in everything everyone does and find the problem employee. Build a case and call on them one by one to prove their worthiness. Maybe even pair guys on something to force them to accept each other. When you understand for sure the causes invite them one by one in to your office and let them vent and ask them if they give a f. After that monitor everyone and find and squash issues as they arise to prevent it from being a thing. But someone’s probably got to go.This may be a crazy question...but can anyone recommend a good book on how to deal with "interpersonal conflicts in the work place from a managers perspective"
Because of the oil crash, I was demoted and now manage a shop of mechanics that do not get along. I have never had guys I managed not get along. Everywhere I have worked or managed I've never dealt with this kind of petty BS I deal with here.
I hope to move up in the company someday down the road, but if I can't fix the issues here in this shop why would anyone give me more to manage in the future?